Effective date: 27 May 2026 Last updated: 27 May 2026
1. Who we are
Haven is operated by Vesper AI Ltd ("Vesper", "we", "us", "our"). Vesper AI Ltd is the data controller for the personal data described in this policy.
Contact for privacy questions and requests: [email protected] Registered address: 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE
2. What this policy covers
This policy explains what data we collect when you use the Haven mobile app (the "App"), why we collect it, who we share it with, and the choices and rights you have.
Haven helps you inspect your home for indoor environmental health concerns. It uses your camera, your descriptions of your home, and AI to identify potential issues and suggest actions.
3. The data we collect
3.1 Account data
- Apple ID identifier — an opaque, app-specific user ID returned by Sign in with Apple.
- Email address and name — only if you choose to share them with Sign in with Apple. Apple lets you mask your real email; we receive whichever address you chose to share.
- Anonymous user ID — assigned automatically before you sign in, so you can try the app without first creating an account. Your data is migrated to your signed-in account when you sign in with Apple.
3.2 Home and inspection data you provide
- Home address. Used to look up public environmental data for your area and to give the AI inspection agent context.
- Household details entered during onboarding. Examples include household size, whether you have children under 5, health concerns and symptoms you'd like the inspection to focus on, and your top concerns.
- Room photos taken with the camera or selected from your photo library.
- Room descriptions, free-text answers, and chat messages exchanged with the inspection agent.
- Inspection results. Examples include findings, light-source inventory, action items, and progress on each action.
3.3 Purchase and subscription data
- Subscription state and product identifiers from Apple's StoreKit and RevenueCat. Examples include your current plan, trial status, entitlement expirations, and any in-app purchases for additional credits.